Active members' forums require time and effort from the host organisation to get people talking online. We have opened and closed a few forums in our time; the ones which remain are always looked after well and usually have an email digest going out to members to inform them about what's new and interesting.
Some of the customers for whom we've carried out this activity include:
Foreign and Commonwealth Office Association (FCOA): Oxford Web built a forum for FCOA members for secure internal communication
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